FAQs
We are here to answer your questions
Full sevice residential and commercial emergency cleanup and restoration for disasters of all sizes.
Yes! Paul Davis Restoration of East and South Austin serves all of these communities and 31 zip codes across Hays, Caldwell, Bastrop, and Williamson counties. If you’re unsure whether your address falls in our territory, call us at 512-850-5176 — we’ll confirm right away.
We offer 24/7 emergency response and aim to be on-site within 60 minutes for water damage emergencies in the Austin metro area. Outlying communities such as Bastrop, Taylor, and San Marcos may take slightly longer, but we dispatch immediately and keep you updated.
Yes — we work directly with all major insurance carriers and can coordinate the entire claims process on your behalf. We document the damage thoroughly, communicate with your adjuster, and help ensure you receive the coverage you’re entitled to. You don’t have to navigate the insurance process alone.
Yes. Our team holds IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications and complies with all Texas Department of Insurance regulations for mold assessment and remediation. We carry full liability insurance and all required state licensing.
We handle water damage, mold remediation, fire and smoke damage, storm damage, and contents restoration. We also specialize in large-loss commercial restoration for property managers, HOAs, and businesses across East and South Austin.
Yes — we provide free on-site assessments for water damage, mold, fire, and storm damage. Call us at [your number] or submit a request through east-south-austin.pauldavis.com and we’ll schedule a time that works for you.
Absolutely. Disasters don’t follow business hours, and neither do we. Our emergency line is staffed 24 hours a day, 7 days a week, including all holidays.
Yes — we serve both homeowners and commercial clients including apartment complexes, office buildings, retail spaces, warehouses, and HOA-managed properties throughout the East and South Austin territory.
We handle both. In addition to structural drying and repair, our team can pack out, inventory, clean, and restore personal property and contents affected by water, fire, smoke, or mold damage
Shut off the water source if possible and move valuables and electronics off wet floors. Avoid using fans or your HVAC to dry the space — improper drying can accelerate mold growth. Call us immediately and we’ll guide you through every step.
Yes. We are locally owned and operated by George Tagg and Ingram Logistics, LLC, based here in Austin. While we operate under the nationally recognized Paul Davis Restoration brand — with 50+ years of experience — you’re dealing with a local team that knows this community.
We’d be honored! Click ‘Write a review’ from this Google profile. Your feedback helps other Austin-area homeowners and property managers find trustworthy restoration help when they need it most. Thank you!
